Application Support Analyst > Alberta > Joboolo CA :
Company : Tech Tammina Location : Alberta From : Talent CA
), agile methodology, and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies - such as Aviva, Burberry, Walgreens, Expedia, Intel and Nestlé Canada - love to use.? Being part of our group means you’ll benefit from products with global scale, our industry leading culture with a focus on helping people, a full range of benefits, and remote work options.
Our employees also have access to the same high-quality well-being support and resources provided to our customers.
We pride ourselves on providing a work environment that inspires innovation, connection and collaboration while also supporting your growth and development both personally and professionally.
We value difference-makers, and individuals and teams who bring high energy, passion, and a relentless commitment to excellence to their roles.
If this type of culture excites you, we want to hear from you! Main responsibilities Understand business requirements, build test cases and test software changes Troubleshoot problems by researching, analyzing and identifying symptoms and causes Meet client deadlines according to the service level agreements by appropriately managing and prioritizing assigned tasks while ensuring quality control Comply with the best practices available including standards of confidentiality and peer review Participate in special projects as well as new implementations, according to the needs of the department Recognize business process inefficiencies and recommend improvements Build knowledge management through regularly documenting and sharing lessons learned, Q&A to the team’s knowledge base Qualifications Minimum 3 years of relevant work experience University or college diploma in business administration or equivalent Saas experience is an asset Exceptional problem-solving skills, documentation and multi tasking skills Excellent written and verbal communication skills Excellent teamwork skills – able to collaborate and build strong relationships with clients and internal teams Demonstrate enthusiasm, team spirit, strong work ethic and flexibility Ability to handle multiple urgent priority issues concurrently and prioritize conflicting demands without supervision Demonstrate initiative, flexibility and provide complete follow through on areas of responsibility Ability to generate a sense of urgency and bring together appropriate teams Ability to understand and use current technology tools and have a very good knowledge of Microsoft Office (Word, Excel, etc.) TechTammina Alberta
