Operations Manager - Ottawa, ON > Amazon Canada Fulfillment Services, ULC > Joboolo CA :
Company : Amazon Canada Fulfillment Services, ULC Location : Ottawa Ontario From : Talent CA
You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components:
First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door.
Please note that all workflows have slight building variations, but one thing is constant:
our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.
We hire OperationsManagers based on location preference and the business’ current openings.
Key job responsibilities - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs)We are open to hiring candidates to work out of one of the following locations:
Barrhaven, ON, CAN | Ottawa, ON, CANBASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS - 1+ years of performance metrics, process improvement or lean techniques experience AmazonCanadaFulfillmentServices, ULC OttawaOntario
