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Dedicated Driver Services (Dds) – Supervisor > Joboolo CA :


Company : Nevian
Location :
From : Neuvoo CA



The salary for this positions is $60K $65K per year (full time permanent), Hours:

5:

00pm 1:

00am, Benefits after 3 months, RRSP contribution after 3 months, great growth opportunities and ample of free parking.*Responsibilities*
* Planning staffing (and backups) on various DDS account runs (including AM and PM runs).

Preparing and sharing weekly staffing (training) schedules with all concerned parties, including drivers.
* Coordinating with drivers on work-related instructions, keeping a tab on their well-being, and following up with them on any issues they face.
* Preparing and maintaining various reports aimed at keeping management and multiple departments, such as payroll, informed about DDS operations.
* Reports include Time Tracker Report; Staffing Tool; Mileage/Expense Report; DDS equipment record keeping; Driver Shunt Report; Alarm Code Sheets; etc.
* Coordinatingwith management and providing them with daily updates on windshield deliveries by sharing pictures.
* Updating various Management and Customers on exceptions daily.

Exceptions include:


* Issues at customer location while delivering freight.
* Problems with return freight.
* Issues related to customer facilities (such as non-functional alarm codes, locks, etc.)
* Coordinating with the Talent Acquisition team for hiring needs and assisting them in recruitment.
* Providing run-specific information to the Talent Acquisition Team and Interviewing potential candidates.
* Providing lumper requirement information to Talent Acquisition Team.
* Preparing training plans for new hires and monitoring their progress on a daily/weekly basis.
* Reviewing coaching sheets of new hires daily.
* Planning and organizing forklift courses as per customer requirements.
* Planning motel reservations for swing drivers getting trained on Kingston runs.
* Coordinating with the payroll department to ensure correct and seamless payment to drivers.
* Follow-up with payroll over driver payment discrepancies; advising payroll about exceptional.
* scenarios such as wait time, overtime hours, shunting payment; etc.
* Reconciling motel reservations on an annual basis.
* Procuring and providing necessary safety equipment as per customer-specific requirements to drivers.
* Coordinating with the garage (maintenance) for keeping DDS equipment (trucks/trailers) up-to-date and ready to use.
* Coordinating with the safety department regarding drivers’ injuries at work and completing all the necessary documents.
* Regular follow-up with customers for any new requirement/feedback.
* Coordination with rental truck companies for procuring trucks for dispatch, DDS, and highway.
* Operations.

Maintaining a log of rental trucks.*Qualifications*
* Two years of dispatching (or supervisory) experience within a transportation environment.
* Must have completed post secondary education in transportation.
* Exceptional judgment must be able to make independent decisions.
* Extraordinary teamwork and team-building skills.
* Strong work ethic and positive team attitude.
* Possess excellent written and oral communication skills.
* Flexible and adaptable, able to multi-task under pressure.
* Experience in a 24/7 operation, preferably in the transportation industry.Skilled communicator with strong interpersonal skills at all levels in the company.
* Identifies and resolves problems proactively and promptly.
* Look for ways to improve and promote performance proactively.
* Knowledgeable in the MS Office Suite (Word, Excel, PowerPoint).
* Ability to analyze and interpret clients’ needs and offer the appropriate options, solutions, and resolutions required.
* A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people.
* Management skills.
* Proven ability to meet deadlines.
* Be committed to providing outstanding internal and external customer service.Job Types:

Full-time, PermanentSalary:

$60,000.00-$65,000.00 per yearBenefits:


* Dental care
* Extended health care
* On-site parking
* RRSP matchFlexible Language Requirement:


* French not requiredSchedule:


* Monday to FridayExperience:


* Dispatching or supervisory:

2 years (required)Work Location:

In person
Nevian





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