The salary for this positions is $60K $65K per year (full time permanent), Hours:
5:
00pm 1:
00am, Benefits after 3 months, RRSP contribution after 3 months, great growth opportunities and ample of free parking.*Responsibilities* * Planning staffing (and backups) on various DDS account runs (including AM and PM runs).
Preparing and sharing weekly staffing (training) schedules with all concerned parties, including drivers. * Coordinating with drivers on work-related instructions, keeping a tab on their well-being, and following up with them on any issues they face. * Preparing and maintaining various reports aimed at keeping management and multiple departments, such as payroll, informed about DDS operations. * Reports include Time Tracker Report; Staffing Tool; Mileage/Expense Report; DDS equipment record keeping; Driver Shunt Report; Alarm Code Sheets; etc. * Coordinatingwith management and providing them with daily updates on windshield deliveries by sharing pictures. * Updating various Management and Customers on exceptions daily.
Exceptions include:
* Issues at customer location while delivering freight. * Problems with return freight. * Issues related to customer facilities (such as non-functional alarm codes, locks, etc.) * Coordinating with the Talent Acquisition team for hiring needs and assisting them in recruitment. * Providing run-specific information to the Talent Acquisition Team and Interviewing potential candidates. * Providing lumper requirement information to Talent Acquisition Team. * Preparing training plans for new hires and monitoring their progress on a daily/weekly basis. * Reviewing coaching sheets of new hires daily. * Planning and organizing forklift courses as per customer requirements. * Planning motel reservations for swing drivers getting trained on Kingston runs. * Coordinating with the payroll department to ensure correct and seamless payment to drivers. * Follow-up with payroll over driver payment discrepancies; advising payroll about exceptional. * scenarios such as wait time, overtime hours, shunting payment; etc. * Reconciling motel reservations on an annual basis. * Procuring and providing necessary safety equipment as per customer-specific requirements to drivers. * Coordinating with the garage (maintenance) for keeping DDS equipment (trucks/trailers) up-to-date and ready to use. * Coordinating with the safety department regarding drivers’ injuries at work and completing all the necessary documents. * Regular follow-up with customers for any new requirement/feedback. * Coordination with rental truck companies for procuring trucks for dispatch, DDS, and highway. * Operations.
Maintaining a log of rental trucks.*Qualifications* * Two years of dispatching (or supervisory) experience within a transportation environment. * Must have completed post secondary education in transportation. * Exceptional judgment must be able to make independent decisions. * Extraordinary teamwork and team-building skills. * Strong work ethic and positive team attitude. * Possess excellent written and oral communication skills. * Flexible and adaptable, able to multi-task under pressure. * Experience in a 24/7 operation, preferably in the transportation industry.Skilled communicator with strong interpersonal skills at all levels in the company. * Identifies and resolves problems proactively and promptly. * Look for ways to improve and promote performance proactively. * Knowledgeable in the MS Office Suite (Word, Excel, PowerPoint). * Ability to analyze and interpret clients’ needs and offer the appropriate options, solutions, and resolutions required. * A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people. * Management skills. * Proven ability to meet deadlines. * Be committed to providing outstanding internal and external customer service.Job Types:
Full-time, PermanentSalary:
$60,000.00-$65,000.00 per yearBenefits:
* Dental care * Extended health care * On-site parking * RRSP matchFlexible Language Requirement:
