Company : Allstate Canada Location : Kitchener Ontario From : Neuvoo CA
Serving Canadians since 1953, Allstate strives to provide reassurance with its You’re in Good Hands® promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation:
1-2 days in Office Address:
Kitchener, Ontario Benefits to joining Allstate Flexible Work Arrangements Employee discounts (15% on insurance, plus many other products and services) Good Office program (receive up to 400$ back after purchasing office equipment) Student Loan Payment Matching Program for Government Student loans Comprehensive Retirement Savings Program with employer matched contributions Annual Wellness allowance to support employees with improving health and wellbeing Personal reflection day Tuition Reimbursement Working within the community and giving back! Job Description:
The CustomerCareAgent takes the “You’re in Good Hands” philosophy and makes it real – delivering on our promises to consumers every day.
Our agencies are open from Monday to Firday 9am to 5pm and 10am to 4pm on Saturday.
Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately.
Therefore, as a condition of employment, you will be required to work some evenings and Saturdays each month on a rotational basis with other Agency staff members.
Accountabilities:
Manage the renewals process Identify opportunities to up-sell and cross sell our product line Use each customer contact as an opportunity to get referrals Be the first point of contact for customers and service their needs Qualifications:
Post-secondary education or equivalent work experience Other Than Life Licence (OTL) or be willing to obtain Knowledge of Allstate Products and Services Bonus Qualifications:
Prior experience in inside or outside sales is an asset AllstateCanada Group has policies and practices that provide workplace accommodations.
If you require accommodation please let us know and we will work with you to meet your needs. AllstateCanada KitchenerOntario
