Assistant Spa Manager - The Wickaninnish Inn > Wickaninnish Inn > Joboolo CA :
Company : Wickaninnish Inn Location : Tofino British Columbia From : Talent CA
As an Assistant Spa Manager you will:
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Be true to the mission statements of the Inn.
Constantly ensure that the 5 C standards of Relais & Chateaux, the AAA standards and Wickaninnish service philosophies are followed.Lead by example and be a pro-active member of the Senior Management Team and Ancient Cedars Spa Leadership Team.Must assist the Ancient Cedars Spa Manager as they are responsible and accountable for the actions of Ancient Cedars Spa team members; work as a hands on manager assisting the team as they strive to meet and exceed guest expectations.Create a positive atmosphere for learning and development for the Ancient Cedars Spa team members.Be responsible for the overall cleanliness and physical condition of Ancient Cedars Spa, including, but not limited to, working space, storage space, and equipment.Be the contact person for guests who may require immediate assistance from the AssistantManager, Ancient Cedars Spa, and/or follow up with guest concerns as necessary.Assisting in administering Human Resources related tasks within the department, including, but not limited to, scheduling, submitting payroll, interviewing, hiring, performance management, reviews, etc.
for members of the Spa Leadership team, coordinators, practitioners, yoga instructors, and attendants.Assist in creating, achieving the annual budget for Ancient Cedars Spa.Monitor the retail program within the spa; provide training and ongoing feedback to practitioners, as well as performance management discussions with practitioners related to their retail sales performance.Work at the reception desk and cover treatments wherever required.Be familiar with the Position Description for the Ancient Cedars Spa Manager and complete the Manager's duties and responsibilities in his/her absenceComplete all administrative responsibilities required to maintain the smooth operation of Ancient Cedars Spa.Assist in creation and maintenance of all COVID-19 operating regulations/standardsWhen you work at the Wickaninnish Inn, you're part of a family-owned property since the 1950s.
We have strong growth opportunities and, if possible, always hire from within first when promotions are available.
We want to see our staff thrive; which is why, alongside the following benefits, we want to support them as members of our community outside of their professional roles.
We sponsor many local events and offer opportunities for staff to put paid hours towards volunteering efforts.
We have a number of interest committees - Sustainability Committee, Staff Committee and Health and Safety Committee-where team members have a direct impact and influence the way we operate.
Lastly, working under the banner enables staff to move on to amazing properties throughout the world if they are interested in pursuing interests and careers outside of Tofino.A good relationship is built upon mutual and reciprocal appreciation.
We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn:
By submitting an application you are attesting that the information given is accurate and you give consent to the Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media.
As we receive a high volume of e-mails, we are only able to respond directly to you if your Resume and interests align with our currently available positions.Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence.
They will have:
Exemplary customer service skills and a demonstrated willingness to exceed guest expectations are the minimum expectation for all Wickaninnish staff and managers.Superior Human Resources, interpersonal, verbal and written communication skills are required,Superior organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills are required.Must possess the desire to lead a world-class spa team.Must be have knowledge and/or be comfortable with standard operating financial statements, as well as the budgeting process, and effective cost management.Working knowledge of Pro Salon, Inn Control, Microsoft Word and Excel, Maximizer, and File Maker Pro are assets.Must enjoy shift work and be able to work evenings, weekends and holidays.Previous experience as a Massage Practitioner, minimum 1000 hours in massage education.Minimum 2 years' management experience in a high-end, full service luxury facility is necessary.Ability to make a commitment of 2 years to the position.Ability to maintain all COVID-19 operating regulations/standards.As a term of employment, all employees must be fully vaccinated against COVID-19.
Proof of vaccination is required.Must be legally authorized to work in Canada. Wickaninnish Inn TofinoBritishColumbia
